The Services will support the Government’s priorities of:
a. A strong economy - including by supporting economic growth in key Australian industries through skilled migration, tourism and international education;
b. Strong national security - including by ensuring every Visa Applicant can be efficiently identified and assessed using modern technologies; and
c. A prosperous and cohesive society - by promoting Australia as a destination of choice for migrants and visitors and enhancing public trust in border management by ensuring Visa holders uphold Australian values.

The Services will achieve the following objectives:
a. Improved Decision and assessment quality and consistency;
b. Improved user experience for Clients (including through value added services), Departmental staff and market providers;
c. Enhancement of Australia’s international competitiveness and attractiveness while improving financial outcomes of the Visa business for Government;
d. Implementation of the new delivery arrangements as fast as possible with minimum delivery risk;
e. Facilitation of the simplification of Australia’s Visa framework; and
f. Provision of flexibility to implement future Visa policy changes quickly and efficiently.