Peer Support - Proposed model

3.6 It is intended that peer support services will assist participants and their families at various stages following injury and for different purposes, for example:
* In the early stages following a brain injury (0-3 years after injury)
* After living in the community (3 plus years after injury)
* Group based or individually provided
* Face to face and / or online and virtual programs
* Provide a culturally appropriate program.

3.7 The peer support services may have differing purposes for the person with a brain injury and their family, and this should be considered in any proposed service delivery model. It is not expected that one program will meet all needs. There may be a requirement for:
* Individual peer support and/or
* Family support and/or
* Combined individual and family support.

3.8 Service providers may have options or capabilities to provide services in one or more of the following areas:
* Sydney metropolitan
* NSW regional areas
* Nationally

3.9 The service model will include:
* A matching process to link people/families with suitable peers;
* Training provided to peers on delivery of the service; and
* Mechanisms for supporting peers, such as debriefing.

Service provider requirements
3.10 Service providers may have options or capabilities to provide services in one or more of the following delivery models:
* 1:1 and/or group peer support for individuals and/or families;
* Ability to match peer support workers with individuals and families;
* Service availability across regional and metro NSW;
* Provision of quarterly reports to icare regarding service utilisation; and
* Willingness to undergo audits by icare relating to service utilisation and expenditure
* Willingness to work with the NSW Brain Injury Rehabilitation Programs.