Closed
RTA Workforce Management Solution
Tender ID: 344285
Tender Details
Organisation:
Tender #:
RTA17044
Status:
Closed
Publish Date:
24 January 2018
Closing Date:
7 February 2018
Tender Description
The Residential Tenancies Authority (RTA) seeks to implement an automated workforce management solution to forecast, schedule, optimise and manage staffing arrangements across its client contact centre, with a view to extending the solution to additional areas of the business in the future.
For detailed information on the specific goods / services sought under this tender, please review the "Specification Documents" in "Section 3 - Here is the detail".