Closed
CDR complaint handling process and system consultant requirement
Tender ID: 394153
Tender Details
Organisation:
Tender #:
-
Status:
Closed
Publish Date:
15 August 2019
Closing Date:
9 September 2019
Tender Description
The OAIC is currently developing a complaint handling ecosystem as part of our role in the Consumer Data Right (CDR) scheme. This ecosystem will draw on existing infrastructure used by the OAIC, such as Resolve, however it is likely the case that new technology and/or systems will need to be procured, in particular to accommodate the co-regulatory nature of the CDR scheme and thus necessary information sharing between the OAIC and ACCC.
Location
Category
Information & Communication Technology
:
Software & Application Development Services
Business Administrative Services : Documents & Record Management Services : Interpreting & Translating : Recording & Transcription : Scanning & Digitisation : Secretarial & Reception Services
Management Advisory Services : Management Consulting
Business Administrative Services : Documents & Record Management Services : Interpreting & Translating : Recording & Transcription : Scanning & Digitisation : Secretarial & Reception Services
Management Advisory Services : Management Consulting
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