A. Specialist Services
1. provides high-level support and advice to end users on the implementation of financial management information systems, specifically TechnologyOne.
2. implements conversions, data analysis, migration, assessment of financial management, accounting and revision of the chart of accounts.
3. assists with the development and implementation of processes, procedures and guidelines to support clients with the implementation of TechnologyOne modules.
4. provides information and problem-solving support to clients on the Department’s financial infrastructure to facilitate legislative compliance and accountability.
5. identifies issues arising from policy changes, financial and taxation reforms and the introduction of new technology or systems.
6. contributes to the preparation of training materials and the development and delivery of training programs for staff.

B. Management and Branch Support
7. contributes to a work environment that is safe, fosters equity and diversity, enables the achievement of personal and the Department’s goals and facilitates accomplishment of designated roles and deliverables
8. contributes to change management projects relevant to the Department.

C. Customer and Stakeholder Management and Liaison
9. develops and maintains effective networks and working relationships with end users to implement TechnologyOne
10. maintains a focus on customer service delivery and continuous improvement of services.