The Organ and Tissue Authority (OTA) is looking for a digital expert in interaction design and information architecture who can work collaboratively in a multidisciplinary team to support the successful delivery of improvements to our campaign website donatelife.gov.au.

We’re a small Commonwealth agency who works in close collaboration with states and territories, health clinicians and the community to improve the rates of organ and tissue donation in Australia, and give more people access to life-saving transplants.

We do this by running a national program that implements a world’s best practice approach to coordinating organ and tissue donation for transplantation, by:

• increasing the capability and capacity within the health system to maximise donation rates
• raising community awareness and stakeholder engagement across Australia to promote organ and tissue donation.

We’re standing up a multidisciplinary project team within the Community Engagement Team to make user-focused content and design improvements to our website. The small team will include developers, content specialists and subject matter experts – with direct access to stakeholders and community groups where required.

You are a proactive, creative, passionate and results driven individual who can think laterally and is capable of producing user-centred digital solutions to the highest standard.

You will utilise your skills in user research, digital content and information design to identify user needs and reorganise, structure and label content on the DonateLife website in an effective and sustainable way. Your experience working against the Digital Service Standard will be highly valued.

You’ll be a self-starter with a flexible and adaptable approach to your workload, able to provide support and guidance to colleagues to develop digital capability within the team.