The White Cliffs Caravan Park is operated and managed through the White Cliffs Community Association (WCCA) through the delegated authority from Central Darling Shire Council (CDSC).

With a total of 46 sites (25 powered, 20 unpowered and 1 cabin), the caravan park is a vital facility for tourism in the area. The park’s peak season of operation is between June to November, with the remainder months being considered as low season.

An initial call for EOI’s resulted in a number of applications being received which need more negotiation. Those negotiations have commenced in conjunction with an opportunity for new EOI’s to be received.

Interested parties requiring information about the parks operations are encouraged to contact Allan Tonkin (Project Manager) on 0427627207

WCCA are seeking new Expressions of Interest (EOI) from contractor(s) in one or more of the following key service areas:

Key Service Area 1 - General Cleaning

Provide general cleaning services, with an expectation that cleaning be undertaken of the toilet and shower blocks, cabin, BBQ’s, laundry and camp kitchen on a daily basis and increasing to twice per day during periods of high occupancy. A daily cleaning guide is attached to assist in scoping the EOI response. The successful provider is required supply their own cleaning equipment.

The EOI should outline the annual cost for providing the service over a 12 month period, including the cost of cleaning materials and associated consumables.

Key Service Area 2 - Site Bookings and Administration

Provide a site booking and administration service for the allocation of sites and collection of site fees, including the daily reconciliation of income and regular banking, the collection and banking of washing machine and dryer revenue, and the contact for customer enquiries. The contractor will also be required to work with the delegate from WCCA in the promotion of the caravan park and in resolving any customer concerns.

The EOI should outline the annual cost for providing the service over a 12 month period, including the potential for a fee for service per booking.

NOTE: Online site reservation management software is being implemented which will reduce the current cost of administration.

Key Service Area 3 - General Park Maintenance.

Provide parks, grounds and building maintenance services, including but not limited to garden and landscape maintenance and minor asset repairs in the provision of high-quality visitor service and amenities. This also includes undertaking regular inspections and reports of managed building assets and non-fixed assets such as washing machines and dryers, liaise with contractors including security, plumbers, electricians and waste, ensuring works and services are carried out by recognized tradesmen to contract service standards.

The EOI should outline the annual cost for providing the service over a 12 month period, including considerations on how minor maintenance materials may be reimbursed. It is important to note that as this is a Council owned asset, prior approval is required through WCCA for the purchase of goods above $500 per item.

Requirements

Interested contractor(s) are required to have an ABN and $20m Public Liability Insurance.

Central Darling Shire Council will enter into a contract for services with the preferred contractor(s) and reserves the right to negotiate the terms prior to entering into the contractual arrangement.

The successful contractor(s) will be managed through the WCCA, with support from CDSC as required.

Process

New Expressions of Interest addressing the requirements outlined in the key services above are to be submitted by no later than 2pm on Monday 31 May 2021 to:

General Manager
Central Darling Shire Council
PO Box 165
WILCANNIA NSW 2836

Or via email at Council@centraldarling.nsw.gov.au

Late applications will not be accepted without written consent from the General Manager.