The Australian Electoral Commission (AEC) is an independent statutory authority established by the Australian Government to maintain an impartial and independent electoral system for eligible voters through active electoral roll management, efficient delivery of polling services, and targeted education and public awareness programs.

The Project

The Self-Service Platform project is providing a significant opportunity to transform the AEC's relationships with political participants, such as registered political parties and nominating candidates.

The project is implementing foundational capabilities that position the AEC to be able to conduct business with key stakeholders through an online Self-Service Platform, moving away from various ad hoc, manual processes.

The project will streamline current business processes which will benefit the AEC and political participants both at the operational and strategic levels.

Our Ideal Candidate

The ideal candidate should be able to hit the ground running and deliver on tight timeframes. They should also possess the ability to communicate well and work with geographically separated stakeholders.

The Program Support Officer is to report to the Program Manager and AEC Director, to work with the project team to provide quality control and assurance functions associated with the project.

Duties and Responsibilities

• Management, tracking and review of project risks, treatments and mitigations.
• Day-to-day support to project staff in relation to scheduling, reporting and task coordination.
• Ensure coordination and reporting appropriately tracks project milestones, and deliverables within agreed timeframes.
• Program governance and reporting as required by the Program Board and Project Management Office (includes overall status; registers for decisions, risks and issues).
• Liaising with business and technical areas to facilitate the timely resolution of issues as they arise.
• Assist with the management and coordination of project resources (includes: Business Analysts, Developers, Test Analysts, change management, communications).
• Other day to day program support duties as required.

Attributes & Skills

To excel in this position, your career will have provided you with experience to bring most, if not all, of the following attributes to the position:

• Experience in supporting the development and implementation of ICT Projects within a remote team environment
• Demonstrated experience in supporting project governance and reporting to the Project Management Office
• Exceptional oral and written communication skills, including structured reporting and project governance.
• Strong individual contributor and team player in a professional environment.
• Ability to manage multiple, concurrent activities to meet project priorities and deadlines
• Ability to communicate with and understand technical delivery teams.
• Ability to develop trust and strong relationships with key personnel within AEC.
• Experience and proficiency in using Microsoft Excel and Microsoft Project.
• Familiarity with Azure DevOps would be an advantage.

To apply

Please provide a two page pitch outlining what you can bring to the role by addressing how your skills, knowledge, experience, qualifications and interest in the role make you the best suited person for this opportunity.