Closed
ICT - Information Technology Services
Tender ID: 475602
Tender Details
Organisation:
Tender #:
WWHS00038
Status:
Closed
Publish Date:
1 November 2021
Closing Date:
19 November 2021
Tender Description
About West Wimmera Health Service (Information about West Wimmera Health Service can be found at www.wwhs.net.au)
West Wimmera Health Service was established in 1995 and has developed its reputation as a leader in the delivery of specialist rural health services through the provision of integrated acute, residential and primary care.
West Wimmera Health Service is a rural health service delivering a comprehensive range of programs and services to the community that are accessed through in-patient, residential, centre and home based services.
The services and programs are located and delivered at Nhill, Goroke, Jeparit, Kaniva, Minyip, Murtoa, Natimuk, Rainbow and Rupanyup as well as operating throughout the local Government area’s of Hindmarsh shire, Rural City of Horsham , West Wimmera and Yarriambiack Shires.
Executive Summary
West Wimmera Health Service (WWHS) is inviting companies to tender for the supply of management and support for its entire ICT infrastructure under a 5 (five) year managed service with WWHS having the right to extend the contract for a further 3 (three) year option.
This tender is being issued to Suppliers who may be able to manage the complete cycle of installations, support and management of the Health Service's ICT infrastructure to provide excellent support, development and management thereafter.
West Wimmera Health Service has successfully outsourced its ICT services for the past twenty two years. The health service owns its own onsite hardware infrastructure including servers and networking equipment.
Some of the hardware infrastructure is also supplied and maintained by Grampians Rural Health Alliance (GRHA) which WWHS is a member of, GRHA is a government mandated body. WWHS will, however, consider all commercial models which meet our requirement for a solution which
- is easy to manage both commercially and operationally
- delivers requirements quickly and efficiently
- gives the health service flexibility with respect to future requirements and service options
- is cost-effective both on day one and as the service grows.
In considering tenders WWHS will also appraise how effectively the Supplier would be able to
- provide immediate support from the commencement date of the new ICT Services contract
- provide high quality management and support services on an on-going basis
- show previous case studies for the health sector, in particular managed services.
The health service will also evaluate Suppliers and their tender on
- financial and best value
- cultural fit with our business objectives and values
- proactive service delivery and accreditations with leading industry vendors
- quality and performance record and commitment.
West Wimmera Health Service is looking for an IT service partner that can not only support the Health Service’s IT network both currently and in the future, but that will also add value through proactive recommendations and enhancements that will support West Wimmera Health Service’s strategy and growth.
Category
Information & Communication Technology
:
Computer Hardware Maintenance & Support
:
Computer Hardware Supply
:
Consultancy & Project Management
:
Data Storage Services
:
IT Security Services
:
IT Services
:
Software & Application Development Services
:
Software Purchasing & Leasing Supply
:
Software Support & Maintenance Services
:
Telecoms Carrier Services
:
Telecoms Hardware Supply
:
Website Development & Hosting Services
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