Business Change Managers (Multiple)
Tender ID: 490001
Tender Details
Tender Description
This Tender is invited by the Issuer.
The Australian Cyber Security Centre's (ACSC) Cyber Enhanced Situational Awareness and Response (CESAR) program, aims to undertake a range of activities to make Australia the safest country in the world to connect and conduct business on-line including:
o Disrupt cyber crime
o Persistent visibility of Critical Infrastructure IT network security
o Cyber Threat Intelligence
o Improved engagement across government, industry and community
o Improved cyber situational awareness
A Business Change Manager is required to work within the Australian Signals Directorate’s Cyber Security Centre to provide the bridge between the program and business operations, defining the program benefits, assessing progress towards realisation and achieving measured improvements in business operations.
Working within a portfolio framework indicative duties include, but not are limited to:
o Manage Program reporting requirements; provide advice and direction to Program staff ensuring the interests of the sponsoring group or Senior Responsible Owner (SRO) are met by the program
o obtaining assurance for the sponsoring group or SRO that the delivery of new capability is compatible with the realisation of benefits
o working with the program manager to ensure that the work of the program, including the scope of each project, covers the necessary aspects required to deliver the products or services that will lead to operational benefits
o working with the program manager to identify projects that will contribute to realising benefits and achieving outcomes
o identifying, defining and tracking the benefits and outcomes required of the program
o ensuring that maximum improvements are made in existing and new business operations as groups of projects deliver their products into operational use
o leading the activities associated with benefits realisation and ensuring that continued accrual of benefits can be achieved and measured after the program has been completed
o establishing and implementing the mechanisms by which benefits can be delivered and measured
o taking the lead on transition management, ensuring that business as usual is maintained during the transition and the changes are effectively integrated into the business
o preparing affected business areas for transition to new ways of working
o optimising the timing of the release of project deliverables into business operations
Key knowledge or experience required include:
o Demonstrated administration and organisational skills within Defence’s Desktop Environments.
o be drawn from the relevant business areas - their participation in the program should be an integral part of their normal responsibilities to enable changes resulting from the program to be firmly embedded in the organisation
o have detailed knowledge of the business environment and direct business experience - in particular, they need an understanding of the management structures, politics and culture of the organisation owning the program
o have effective marketing and communication skills to sell the program vision to staff at all levels of the organisation
o have some knowledge of relevant management and business change techniques such as business process modeling and re-engineering
There is an expectation that successful candidates will work 5 days per week (estimated 40 hour week). On boarding is in Canberra, noting there may be a requirement for short term occasional travel within Australia.
ACSC is committed to remaining an exemplar in our response to COVID-19. We have a flexible workforce and have aligned our work environment to meet restrictions implemented by the ACT Government arrangements. Current engagements at ACSC are dependent upon ensuring compliance with these restrictions and meeting our specific business needs. For instances whereby a program of work is unable to be delivered virtually during lockdown, then a mutually agreed delayed commencement will be considered.
Recruiters please note: Candidates who do not address the essential criteria are likely to be found unsuitable.
Note: An Organisational Suitability Assessment (OSA) is a mandatory requirement for contracted staff working in ASD beyond 12 months. Before submitting an application for this position, the applicant must have considered their preparedness for questions that may include the following topics: personal relationships, living circumstances, personal values, financial situation, physical and mental health history including substance use, and any civil and/or military record.
OSA’s are conducted to determine suitability to work in a high security environment. All employees must obtain and maintain the required security clearance to work in ASD.
If you are currently employed in the Australian Intelligence Community or the ADF, you will be provided with feedback on your OSA if the outcome has an adverse bearing on your current employment. No feedback will be provided on the outcome of the psychological assessment process to any other applicant.