Closed

ITO Customer Service Essential Training

Tender ID: 494805

Tender Details

Organisation:
The Public Trustee - Procurement Services
Tender #:
PTO202203  
Status:
Closed
Publish Date:
27 May 2022
Closing Date:
1 July 2022

Tender Description

The Public Trustee is seeking Proposals for Customer Essential Training. 

 
The Scope of the requirement include:
  • The design of two semi-customised service training modules specifically relating to:
  1. Core customer service skills
  2. difficult customer conversations and effective problem solving
  • Delivery of training modules to the Public Trustee's frontline employers
  • Delivery of train the trainer sessions
  • the provission of reporting on participants training and attendance, capability improvement and feedback
For detailed information on the specific goods / services sought under this tender, please review the "Part B of the ITO Documents" .

Location

Queensland   :   Cairns & Far North Queensland   :   Gladstone   :   Mackay Whitsunday Region   :   Mount Isa & North West Region   :   Rockhampton   :   South East Queensland   :   South West & Darling Downs   :   The Central West   :   Townsville   :   Wide Bay Burnett  

Category

Education & Training   :   Vocational Education & Training  
Icon
Interested to find more tenders relevant to you and your business? You can try our advanced tender search today.