The Shrine of Remembrance (the Shrine) is Victoria's pre-eminent memorial to the service and sacrifice of Australian men and women in times of war and peacekeeping. It is a building with a soul, sharing the stories of extraordinary people whose efforts and experiences shaped our nation.

Located at the southern end of Melbourne’s cultural arts precinct, the Shrine is open seven days a week, 363 days of the year. Over one million people visit and engage in its commemorative and public educational programs each year. The Shrine of Remembrance Board of Trustees is the body responsible for the operation of the Shrine. The Shrine, including the Shrine Reserve, is listed on the Victoria Heritage Register (VHR) as H0848 for its historical, archaeological, architectural and social significance to the State of Victoria.

In keeping with the nature of the Shrine, it is necessary that it is maintained and presented in a condition appropriate for Victoria’s most recognisable war memorial. The highest possible standard of cleanliness must be upheld to ensure that the experience of our visitors is consistent and memorable throughout the day. The Shrine seeks to appoint a contractor to provide cleaning services for a minimum of 3 years, with an option to exercise an additional 12-month term.

A briefing session will be conducted at the Shrine, where contractors will have the opportunity to review the cleaning specifications and walkthrough the building. Attendance at the briefing is required as a condition of tender. Documentation will be supplied to all registered attendees in advance of the session.