Closed

Care Finder Program - LOT 1

Tender ID: 509520


Tender Details

Organisation:
Tender #:
-  
Status:
Closed
Publish Date:
15 November 2022
Closing Date:
15 November 2022

Tender Description

The aged care system is complex, with some people finding it more difficult than others to navigate and access the services they need. While My Aged Care is the single-entry point for people to find out about and access aged care services, there have been long-standing calls for more localised and face-to-face support to help people navigate and access aged care.

 
The Legislated Review of Aged Care 2017 and Royal Commission into Aged Care Quality and Safety both recommended the creation of a dedicated workforce to support people requiring intensive support to navigate and access aged care. The care finder program was announced in the 2021-22 budget as part of the Connecting Senior Australians to Aged Care Services measure and will be delivered through PHNs.
 
The program will connect and engage older people who have significant difficulty accessing aged care services and are at risk of 'falling through the cracks'.
 
Care finders will complement, and should not duplicate, the My Aged Care channels that provide access support to people who are able to proactively navigate the system for themselves.
 
Care finders will provide specialist and intensive assistance to help people within the care finder target population to understand and access aged care and connect with other relevant supports in the community.

Location

New South Wales   :   Orana  

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