The City of Norwood Payneham & St Peters (the Council) invites tenders from Tenderers for the provision of Home Maintenance and Modifications (the Services) for the period 1 November 2023 to 30 June 2025.

The Council has been a provider of Home Support Services and Programs for over 15 years. The focus of these services is on well-being and supporting older citizens and adults living with disability to maintain their independence and connection to the community and their families for as long as possible. These services are delivered and funded by the Australian Government through the Commonwealth Home Support Program (for older people).

Services are offered at an entry-level and are therefore designed to provide relatively low intensity (small amounts) of a single service or a few services to a large number of residents who need only a small amount of assistance or support to enable them to maintain their independence, continue living safely in their homes and participate in their communities.

The Home Support Home Maintenance program delivers approximately 1.700 hours of Home Maintenance and Modifications to approximately 300 residents a year. The Council’s Home Maintenance and Modifications services provide focus on providing episodic services (as opposed to regular) on a needs basis. The focus of the services is safety

Home Maintenance

• Gutter Cleaning (the Council has a need for both standard and specialist Gutter cleaning services);
• Window Cleaning;
• Minor repairs (replacing light globes, smoke detector batteries, washers, and Taps);
• Minor Carpentry repairs;
• Minor fence Repairs;
• Yard Tidies;
• Cut back of trees and shrubs (Low-level yard tidies); and
• Home to kerb Services for hard rubbish collection,

The services do not include cutting back of trees over 4.5 metres in height, lawn mowing, plumbing, repair of electrical services, house painting, replacement of fencing or removal of asbestos,

Home Modifications

Includes modifications to the home for safety and fall prevention such as the installation of hand-held showers, grab rails, banisters ramps, and steps.

Eligible citizens wishing to access either service, are referred to the Council by My Aged Care Regional Assessment Service. The Council’s Home Support Team will discuss with the clients their services need and organise a referral to the relevant contractor. The Services must be responsive and flexible to the changing needs of the client.

As this service is delivered to vulnerable citizens the Tenderer is expected to comply with the Special Conditions of the Tender where all staff working on this contract are required to have a National Criminal History Check for working with older people and working with people with a disability and Covid-19 Vaccinations (Initial Vaccination and Booster Vaccination).

The preferred Tenderers will form part of a Panel of Contractors who will be delivering Home Maintenance and Modification services on behalf of the Council.