Queensland Health is seeking Offers for the provision of Clinical Knowledge Network (CKN) content and managed services for Queensland Health.

CKN provides Queensland Health clinicians with 24/7 access to the state’s most extensive and authoritative collection of evidence-based clinical knowledge resources for point of care diagnosis and treatment across specialties including emergency care, medicines prescribing and dosing, poisoning and toxicology, paediatrics’ and neonatal care, oral health, mental health, nursing, allied health, research, clinical training, and professional development. CKN supports high quality patient care within the Department of Health, 16 Hospital and Health Services and the Queensland Ambulance Service. CKN is accessible by all staff across these services and in all locations via mobile devices.

The role of the Tenderer will be to:

• Provide clinical information resources (content) and managed services as specified in this Tender
• Manage the procurement and licensing of content
• Develop and host a dedicated CKN website
• Support off-site (remote) and mobile access control and authentication including account and password management for registered CKN users
• Facilitate user access to content by a range of means including A-Z lists, open URL linking and search functionality
• Provide monthly usage data required by Queensland Health; and,
• Provide a 24/7 technical and user support (help desk) facility for CKN users.