Awarded
Debt Collection Services Standing Offer Arrangement
Tender ID: 549358
Tender Details
Organisation:
Tender #:
DES1231183
Status:
Awarded
Closing Date:
7 March 2024
Awarded Date:
06 September 2024
Tender Description
The Department of Environment, Science and Innovation is seeking to establish a Standing Offer Arrangement (SOA) for the provision of Debt Collection Services.
It includes recovery of debt across a broad spectrum of individual, business and company debtors of all sizes, relating to a range of industries or activities within Australia.
Depending on requirements the services specifically include:
- debt collection activities for overdue debts;
- desktop investigations including skip tracing to locate debtors (no face to face investigations); and
- online system/portal to facilitate the referral of debts and reporting.
It does not include:
- face-to-face contact with debtors;
- initiation of legal proceedings;
- recording of debt with a credit reference agency;
- process serving activities; and
- repossession activities.
Location
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