Parks Australia Mobile Applications Support and Maintenance - 12 Months
Tender ID: 553195
Tender Details
Tender Description
Parks Australia has a suite of six mobile apps which have been built by an external development agency. The mobile apps showcase Parks Australia’s national parks and botanic gardens and provide information to visitors including tours, activities, cultural heritage, environment, and maps. The apps are publicly available through the iOS and Android app stores.
The Director of National Parks is seeking an external provider to deliver ongoing technical maintenance, security, and monitoring of the mobile apps for Parks Australia for a 12-month period. Timely (within 1 business day for critical issues and within 1 week for non-urgent issues) technical support is required to resolve any issues encountered by the client.
A key requirement is ensuring the apps function consistently and correctly on the latest version of iOS and Android operating systems. This is a requirement of having the apps published on their respective app stores.
Informing the client of any changes to technology and policies which may affect the ability to publish updates to the apps (such as iOS upgrades or cybersecurity incidents), investigating the impacts of any changes on the client’s business, and actioning any changes required to ensure the apps are always accessible to users.
Estimated start date: Wednesday, 15 May 2024
Initial contract duration: 12 months
Extension term: Not applicable
Location of work: ACT, NSW, QLD, TAS, VIC
Location
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
Australian Capital Territory
Tasmania
