The Parliamentary Service (PS) Talent Team is on a journey to provide an exemplary customer experience (CX) to our internal and external customers (i.e., hiring manager and candidates respectively). To enhance the CX, the Talent team are re-designing business processes and considering what systems will enable processes in the most efficient and intuitive way for our customers. Technology plays a significant role in effective collaboration between the hiring manager, Talent Team, the candidate, and other persons involved in the talent acquisition process.

This procurement relates to the purchase of a modern, fit-for-purpose applicant tracking system that will improve the candidate experience, enable us to enhance efficiency and effectively manage the entire talent lifecycle process.

Now is an exciting opportunity and time for Parliamentary Service to form a partnership with a vendor eager to support Parliament to build a modern, collaborative talent lifecycle for all our candidates and stakeholders across the organisation.