Te Pae is seeking tenders from suppliers (Respondents) to supply Maintenance Services for Electronic Security Equipment for Te Pae.

• The Respondent shall perform the Preventative maintenance services on dates as specified by Te Pae.

• The Respondent shall provide Reactive Maintenance on an as required basis. Reactive Maintenance shall be considered as calls in addition to the scheduled Preventative maintenance calls. This Reactive Maintenance shall be provided as often as needed, on a 24-hour basis, weekends and public holidays included.

• The Respondent shall provide Emergency Service on an as required basis. Emergency service shall be considered as calls in addition to the scheduled Preventative maintenance calls. This emergency service shall be provided as often as needed, on a 24-hour basis, weekends and public holidays included. The Respondent shall be capable of attending site to address an emergency within two (2) hours.

• The Respondent shall furnish all personnel, parts, materials, test equipment, tools, and services in conformance with the terms and conditions as outlined in the tender documents.

• The Respondent shall provide for BWOF testing and certification requirements as applied to Security Services.