George Town Council (GTC) is now inviting vendors to submit formal proposals for meeting requirements to enable the replacement of the current records management solution with a solution that utilises the Microsoft SharePoint online platform.

This RFP is for the provision of SAAS records management solution, implementation, and migration of data from the existing records management application.

A response must be fully completed and submitted by 3pm on the closing date. A late response may be excluded from evaluation and void the RFP process. GTC may, in its discretion, extend the closing date and time.

Scope Of Work

GTC Council has recently embarked on a digitization program of its business processes to facilitate:

• Boosting the efficiency and effectiveness of Council operations.

• Fostering an atmosphere of collaboration between the Council and the community.

• Elevating customer satisfaction with the services provided by the Council.

• Enhancing decision-making processes through data-driven insights.

• Cultivating an engaging customer-centric culture within the Council.

• Enable more flexible solutions with external partners and suppliers, including new delivery models.

Recent projects completed within this program are:

The implementation of a SAAS ERP solution Open Office with the following capabilities:

• Licensing & Compliance

• Service Management

• Financial Management

• HR & Payroll

• Asset Management

The Implementation of ESRI ArcGis for geospatial services.

Technical Specification of GTC environment:

• Microsoft 365 – E3 licenses

• Exchange Online

• ERP – SAAS Open Office

• Doc Assembler – Agendas

• ArcGis – Geospatial services

• Technology One ECM version 2019B

TIMELINE

Contact Details:

Name: Cheryl Hyde

Position: Director, Corporate and Community

Email: cherylh@georgetown.tas.gov.au

Street Address: 16-18 Anne Street George Town TAS 7253

Phone: (03) 6382 8800