Port Stephens Council (PSC) requires a service provider to fulfill animal impoundment service duties and responsibilities, including ensuring the presence of trained staff during opening hours, providing adequate care and shelter for impounded animals, separating diseased animals, providing facilities for treatment and isolation, complying with work health and safety regulations, submitting monthly accounts and invoices, maintaining cleanliness and equipment, allowing inspections, bearing the risk and expense of required actions, attending court proceedings, and rectifying non-compliance issues.

The service provider must also comply with various laws and codes of practice related to animal impoundment.