The Asbestos and Silica Safety and Eradication Agency (ASSEA) require a provider to provide Content and Publishing Services.

Requirement 1

ASSEA has a number of websites that need to be hosted:

• asbestossafety.gov.au
• reporting.asbestossafety.gov.au
• products.asbestossafety.gov.au (wordpress site)
• asbestossafety-construction.com.au (wordpress site)
• asbestossafety-homeowners.com.au (wordpress site)
• asbestossafety-electricians.com.au (wordpress site)
• asbestossafety-plumbers.com.au (wordpress site)

Hosting should include redundancy and/or back up and sites should be secured in line with Commonwealth government policy (including monitoring and responding to issues such as downtime, attack, hijack, etc). The hosting provider must also be a certified service provider (Government Customers | Hosting Certification Framework).

Hosting should include keeping all applications (eg CMS, wordpress themes, widget, etc) up to date.

All of the above websites should allow for ASSEA to update and edit content, including, but not limited to:

• editing existing pages
• adding new pages
• uploading files/attachment, etc
• uploading images

Deployment of updates should be automatic and able to be scheduled and reverted.

Requirement 1 should be a fixed cost.

Requirement 2

Transition of the above sites from our existing provider (currently hosted on AWS in Sydney).

Requirement 2 should be a fixed cost.

Requirement 3

Availability of ad-hoc expertise at an hourly rate, including a workflow for requesting, reviewing and approving additional work, for:

• creation of new websites
• website refresh and/or redesign
• management of social media
• online data collection (via website) and storage - either providers own storage solution or a 3rd party provider
• other related services

Requirement 4

The provider should be available during normal office hours (8am to 5pm Australian Eastern Time) with a dedicated process (eg service desk) for receiving, managing and reporting on work requests.

The provider should have service desk escalation procedures, including outside office hours where an immediate response is required.