Brisbane North PHN is inviting tenders from eligible organisations to deliver the Head to Health Phone Service in the North Brisbane and Moreton Bay region, commencing 1 January 2025.

The Head to Health Phone Service offers a free and welcoming entry point for people experiencing emotional distress, mental ill health, and/or addiction. The phone service is designed to address fragmentation in the mental health sector and improve local service integration, by offering a seamless care pathway for people to receive the right level of care at the right time.

Brisbane North PHN will fund a Lead Agency to deliver the Head to Health Phone Service in line with the national service model.

An online sector briefing session will be held for anyone interested in tendering for this service. The session will provide: a summary of the Head to Health Phone Service; an outline of the tender process and relevant dates; the opportunity to ask questions.

The online sector briefing is scheduled from 12.30 pm to 1.30 pm (AEST) on Friday 9 August 2024. 

Late submissions will not be accepted. All responses must be made by online submission. Any response made by any other means (email, fax, post or in person) will not be considered.