The Australian Government agency Services Australia is seeking Expressions of Interest from organisations to provide agent services for 10 hours per week in Boulia. We contract agents to deliver services and programs on our behalf. We provide training and equipment.

 Agents help people in rural and remote Australia to access government services.

 Agents provide a face to face information service and free self-help facilities. These include an internet enabled computer, Wi-Fi, phone and scanner/photocopier/printer to help people do their business with us.

We’ll pay the successful applicant in accordance with our fee structure. Each year we review the number of hours per week we need you to provide face to face customer service. The payment will change accordingly.

 Go to servicesaustralia.gov.au/agentaccesspointhosts to view:

• the selection criteria

• general information on agent services

• how to obtain the terms and conditions for this opportunity.

For more information, please call 02 8440 2814 to speak with one of our agent coordinators.

Email your Expression of Interest to: Agent Coordinator, NAAPT.SERVICE.DELIVERY@servicesaustralia.gov.au with subject header: CNQLD – Boulia EOI.

Other Instructions:

Timeframe for Delivery:

As above (this information will be in the EOI)

Address for Lodgement:

Email your Expression of Interest to: NAAPT.SERVICE.DELIVERY@servicesaustralia.gov.au with subject header: CNQLD Boulia EOI