Provision of a waste information website and app-based programs. Provide waste education through the engagement of apps as well as support local businesses.

Project goals

Council is seeking a website based and app program that would generate rewards to encourage and recognise residents who recycle in both the yellow and green lidded bins. This program will need to build on the current program of 22,000 households.

The program will need to interact with local businesses to provide rewards to the community.

Scope

The Resource Recovery Incentive Scheme should meet the following requirements:

· Provide a communication plan.

· Provide a transition plan from the current program.

· Provide a new service commencement communications plan.

· Ability to update addresses as new suburbs are completed.

· A reporting system provided quarterly in line with Council reporting timeframes.

· A content management system to update events, items and other content.

· Provide a help desk for IT issues and updates from customers.

The program will need to work with Council’s brand and style guides.

Related files

• Request for tender - Community Resource Recovery Incentive Scheme.DOCX (223 KB)
• Conditions of tender - Community Resource Recovery Incentive Scheme.DOCX (258 KB)
• D20 230821 Conditions of engagement .PDF (255 KB)
• Local Preference Policy 2023.PDF (149 KB)
• WHS POL100.PDF (393 KB)
• WHS051 5 Contractor WHS Code of Conduct.PDF (1520 KB)
• WHS051.11Contractor Scope of Works and Requirements.PDF (215 KB)

Additional details/instructions

New service in June 2025

Blacktown City Council will be introducing a food organics and garden organic service in August 2025. The new food and garden waste bin will be introduced to all single unit dwellings and eligible multi-unit dwellings. We expect to extend the service to include all multi-unit dwellings after 2027.

All the programs and apps will need to be able to be updated to accommodate the new service.

Requirements

Mandatory requirements

A)  Modern slavery *

Sustainability and environmental - Recycling

This procurement category has a heightened risk of modern slavery.

You will be asked to provide information about modern slavery risks in your business and any actions you have taken to address these. You can visit the NSW Anti-slavery Commissioner’s GRS webpage for more information.

Do you agree to provide this information?

Response type

Checkbox (Agree)

B) Scheme membership (SCM0020) *

Information and technology - Managed and outsourced services

This procurement category has a mandated scheme.

This category has a mandated scheme, to be awarded this contract you may need to be a member of the ICT Services Scheme SCM0020.

Are you a member of SCM0020?

Response type

Radio button (Yes/No)

C) Scheme membership (SCM4721) *

Sustainability and environmental - Environmental advisory services

This procurement category has a mandated scheme.

This category has a mandated scheme, to be awarded this contract you may need to be a member of the Subsidence Advisory NSW Independent Assessment Scheme SCM4721.

Are you a member of SCM4721?

Response type

Radio button (Yes/No)

Opportunity requirements

1. Detailed submissions

To respond to our request, you must complete all of section 3, as well as the declaration at section 1.3. For more details, see section 2 of the Conditions of tender.

Response type

Checkbox (Agree)

Evaluation

Weighting

The evaluation weighting is an estimate and is subject to change.

Price: 50%

Non price: 50%

Terms and conditions

Global terms and conditions

buy NSW Tenders Terms and Conditions (210 KB)

Opportunity specific terms and conditions

Conditions of tender - Community Resource Recovery Incentive Scheme.DOCX (258 KB)

D20 230821 Conditions of engagement .PDF (255 KB)

Notices

No notices have been posted for this opportunity.

Amendments

No amendments have been made to this opportunity

For general enquiries and help

buy.nsw@customerservice.nsw.gov.au