The Department of Human Services (DHS) is seeking information on electronic document records management systems.

Agencies are required by law (State Records Act 1997) to use an electronic document records management system that meets the standards in place by State Records. Using a single system across all DHS divisions ensures that the agency’s corporate information is managed centrally, and is easy to find and share.

Staff must use an electronic document records management system to store all official records. A system must have the following to support users and the agency as a whole, including:

• Instant and secure access to agency information
• The ability to search for information quickly and accurately
• Reduced spending on hard copy records storage
• Information managed within an organised and compliant filing system
• Improved records management compliance under the State Records Act
• Document version control
• Document security, back up by details and audit trails

This Request for Information is an information gathering process in which DHS seeks to collect information and opinions from suppliers who can deliver an electronic documents records management system that is fit for purpose.

This Request for Information and the responses provided may be used as a precursor to a procurement process.