Snowflake and related AWS Services Managed Support
Tender ID: 566803
Tender Details
Tender Description
The Queensland Building and Construction Commission (QBCC) recently implemented Snowflake, as its data warehouse solution. This implementation involved integrating a single data source (Salesforce) into Snowflake using AWS Lambda. Additionally, the QBCC’s data visualisation tool Tableau was pointed to Snowflake to support the continuous delivery of current QBCC dashboards.
The opportunity exists for a supplier to provide managed support for Snowflake and AWS related services in four specific areas as outlined below:
1. Consult, develop and implement – provision of expert advice and support in platform architecture, solution design, and building internal capability.
2. Incident Management – support for QBCC Snowflake and Snowflake related AWS service tickets.
3. Problem Management - support for QBCC Snowflake and Snowflake related AWS services.
4. Change and Release Management.