Closed

Agent Services Roma

Tender ID: 568338


Tender Details

Organisation:
Tender #:
Roma EOI.  
Status:
Closed
Publish Date:
26 September 2024
Closing Date:
5 November 2024

Tender Description

The Australian Government agency Services Australia is seeking Expressions of Interest from organisations to provide agent services for 30 hours per week in Roma

We contract agents to deliver services and programs on our behalf. We provide training and equipment.

Agents help people in rural and remote Australia to access government services.

Agents provide a face to face information service and free self-help facilities. These include an internet enabled computer, Wi-Fi, phone and scanner/photocopier/printer to help people do their business with us.

We’ll pay the successful applicant in accordance with our fee structure. Each year we review the number of hours per week we need you to provide face to face customer service. The payment will change accordingly.

Go to servicesaustralia.gov.au/agentaccesspointhosts to view:

• the selection criteria

• general information on agent services

• how to obtain the terms and conditions for this opportunity

For more information, please call 02 8440 2814 to speak with one of our agent coordinators.

Expressions of Interest close at 5 pm, Monday 28 October 2024.

Email your Expression of Interest to: Agent Coordinator,

NAAPT.SERVICE.DELIVERY@servicesaustralia.gov.au with subject header: SQLD – Roma EOI

Address for Lodgement:

Email your Expression of Interest to: Agent Coordinator, NAAPT.SERVICE.DELIVERY@servicesaustralia.gov.au with subject header: SQLD Roma EOI



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