The Office of the Official Secretary to the Governor-General (The Office) is seeking assistance from a vendor to implement Windows 365 Virtual Desktops for a small number of users.

The Office currently has a Microsoft 365 tenancy and utilises E5 licenses including Entra-connected Windows 11 Enterprise laptops, use of Intune to enforce policies and Defender for endpoint security.

The Office has two use-case scenarios in mind that this implementation will seek to address:

• A smaller group of users who will login several days a week and might expect 100% could be logged in at the same time.
• A larger group of users who, for most of the year, may only login once a week or less and rarely expect to have more than 10% logged in at the same time. However, twice a year they are more likely to login each day for a couple of weeks and might expect 100% logged in at the same time.

The Office requires assistance in the following:

• Determining appropriate licensing for each use-case scenario.
• Setting up the W365 VDI with the Windows 11 SOE that meets the Australian Cyber Security Centre’s Information Security Manual controls, Essential 8 guidelines and existing Office policies.
• Support during Pilot deployment.

Respondents will be considered according to following criteria:

1. Experience in deploying Windows 365 (please provide examples and/or references)
2. Experience with Microsoft’s Intune and Defender policies
3. Technicians with appropriate security clearance (Baseline minimum, NV1 preferred)
4. Experience supporting government agencies
5. Detail of response
6. Cost of response

Estimated start date: Friday, 01 November 2024

Initial contract duration: 6 Months

Extension term: Not applicable

Location of work: ACT