The Opportunity

Centennial Park is looking to develop a partnership with a contractor that will work collaboratively with us to develop our digital presence and deliver an exceptional online experience for our customers and families.

We are seeking submissions from service providers of the highest calibre for the development of a new website, including ongoing maintenance and hosting.

Objectives of the Tender

The objective of this Tender is to develop and manage a new website that:

•  Is responsive and user-friendly.
• Enhances user engagement through improved design and functionality.
  
• Integrates seamlessly with:
• cemetery management system for memorial/position search, funeral services search, expired site listings, online renewals, funeral service booking and position surrenders
• marketing automation tools
• e-commerce applications
• other applications as deemed necessary such appointment bookings. Captures lead generation information.
• Implements robust security measures to protect user data.
• Ensures scalability to accommodate future growth and changes.

Scope of Work

The scope of works for this Tender is as follows:

• Design and user experience: Create a modern, intuitive, and responsive design across various user devices which incorporates CP branding requirements.
• Development: Build the website ensuring cross-browser compatibility and integrates with our existing digital systems including cemetery management.
• Content Management System (CMS): Integrate a CMS to enable easy content updates, develop page templates and populate website with supplied copy and imagery
• E-commerce Integration: Implement e-commerce functionality.
• Security: Implement SSL, data encryption, automated data deletion and regular security audits that meet our Privacy Policy and best practice.
• Testing and Quality Assurance: Conduct comprehensive testing to ensure functionality and performance.
• Training: Provide training to inhouse marketing team.
• Deployment: Deploy the website on appropriate and secure hosting platform.
• Support and Maintenance: Provide ongoing hosting, support and maintenance for three years post- launch.
• SEO: Provide SEO recommendations and implementation.
• Reporting: Monthly and annual reporting.