Deliver the City Ambassadors programme in the agreed period.

The programme must include the following components:

• Provide a visible presence in the city centre seven days a week, 5 hours a day over the Christmas school holidays a welcoming, positive and informative point of contact for visitors to the city centre.

• Promote city-wide events and activities.

• Coordinate play opportunities for visitors to the city centre, including maximising the UNBOX resource.

• Provide a regular point of contact and maintain relationships with Police and other key partners, including social service organisations in the city centre.

Provide regular information to the Council on the progress of the programme, including insights into community trends and interactions happening in the city centre.

Provide a final report to Council to summarise key successes, challenges, learnings and insights from the delivery period, including quantitative measures and qualitative information relating to the achievement of the intended outcomes around city vibrancy and safety (measures to be agreed with successful party).

Provide flexibility in the delivery of the programme to best meet emerging needs of visitors to the city centre over the duration of the programme (changes to be agreed between Council and provider).