Call Charge Record (CCR) Replacement System
Tender ID: 572701
Tender Details
Tender Description
CCC is seeking a suitably qualified and experienced supplier to:
- Recommend a suitable new CCR solution which aligns with CCC’s business, functional and non-functional requirements.
- undertake obligation free demonstrations and provide a suitability report prior to contract award.
The selected supplier will (as a minimum):
- Implement the new CCR Database
- Provide transition and support plans
- Provide technical documents (e.g. procedural documents, work instructions, data dictionary)
- Provide testing
- Provide training materials
- Provide training to all users of the new CCR database (on site or Teams)
- Provide maintenance options
- Provide warranty and IT support service (including disaster recovering plan)
In relation to Section 1.7 of the ITO document the CCC vetting forms are attached for information only.
The General Contract Conditions and Details documents are attached for information only.