Content Manager product support renewal and Partner support and maintenance
Tender ID: 573339
Tender Details
Tender Description
IPART uses OpenText (formerly MicroFocus) Content Manager for records management and needs a partner for product support, functional & technical support, and maintenance.
OverviewManaged | Independent Pricing and Regulatory Tribunal |
Primary contact: | Guru Ravindrarajah
procurement@ipart.nsw.gov.au |
Type: | RFP (Open) |
Category(s): | Information and technology |
Opportunity ID: | IPART-EO-202501 |
Locations: | All regions |
Covered procurement: | No |
Multi agency use: | No |
Related opportunities: | None |
Project goals
Refer to RFP Part A, Part B, Part C & Requirements of this Opportunity for the project goals.
Scope
Refer to RFP Part A, Part B, Part C & Requirements of this Opportunity for the scope of goods and services required.
Related files
No files attached
Additional details/instructions
Refer to RFP Part A, Part B, Part C and Opportunity Requirements for further details.
If you have any questions or concerns about this tender, kindly use the platform's Q&A tool, or send an email to procurement@ipart.nsw.gov.au with IPART-EO-202501 in the subject line (i.e. IPART-EO-202501 - Tender Enquiry).
Please submit all questions and clarifications by 3pm AEDT 4 December 2024.
Requirements
Mandatory requirements
A. Scheme membership (SCM0020) *
Information and technology
This procurement category has a mandated scheme.
This category has a mandated scheme, to be awarded this contract you may need to be a member of the ICT Services Scheme SCM0020.
Are you a member of SCM0020?
Response type
Radio button (Yes/No)
Opportunity requirements
1. RFP Part A - Terms and Conditions and Statement of Requirements
The Statement of Requirements required as part of this opportunity is outlined in the attached documents. Refer and review the attached Terms and Conditions relevant to this procurement. By checking the "agree" box for this requirement the Respondent acknowledges to submit a conforming Response to the required details of the opportunity.
Response type
Checkbox (Agree)
Related documents
RFP Part A - Terms & Conditions and Statement of Requirements.pdf (341 KB)
2.RFP Part B - Returnable Schedules
The Respondent is required to read and respond using the attached Returnable Schedules document. Please convert all Word Documents submissions and additional supporting documentation to PDF format. Please upload the Pricing Schedule in Excel format.
Response type
File upload (Multiple)
Related documents
RFP Part B - Returnable Schedules.docx (401 KB)
RFP Part B – Schedule 3 – Pricing Schedule.xlsx (67 KB)
3. RFP Part C - Agreement
The draft contracting framework is attached for the Respondent's reference. By checking the "agree" box for this requirement the Respondent acknowledges that they have reviewed this contracting framework for execution if they are successful in the opportunity.
Response type
Checkbox (Agree)
Related documents
RFP Part C - the Agreement (draft).pdf (577 KB)
4. Addendum 01 to IPART-EO-202501
Please review attached Addendum to IPART-EO-202501
If bidding on this RFP, the respondent must provide an acknowledgment of reviewing this addendum by checking the "agree" box for this requirement.
If respondents have already submitted a response, they are still required to review and acknowledge this Addendum to ensure they meet all criteria requirements.
Response type
Checkbox (Agree)
Related documents
- IPART-EO-202501 Content Manager - Addendum 01.pdf (92 KB)
- Attachment A – Service Desk Calls.xlsx (24 KB)
Evaluation
Weighting
The evaluation weighting is an estimate and is subject to change.
Price 40%
Non price 60%
Terms and conditions
Global terms and conditions
buy NSW Tenders Terms and Conditions (210 KB)
Notices
No notices have been posted for this opportunity.
Amendments
09 Dec 2024 10:05 AM
Release of Addendum 01 to IPART-EO-202501. Respondents kindly review instructions and refer to the file under the Requirements section.
For general enquiries and help
email: buy.nsw@customerservice.nsw.gov.au
phone: 1800 679 289