Closed

Content Manager product support renewal and Partner support and maintenance

Tender ID: 573339


Tender Details

Tender #:
IPART-EO-202501  
Status:
Closed
Publish Date:
20 November 2024
Closing Date:
18 December 2024

Tender Description

IPART uses OpenText (formerly MicroFocus) Content Manager for records management and needs a partner for product support, functional & technical support, and maintenance.

Overview
ManagedIndependent Pricing and Regulatory Tribunal
Primary contact:Guru Ravindrarajah
procurement@ipart.nsw.gov.au
Type:RFP (Open)
Category(s):Information and technology
Opportunity ID:IPART-EO-202501
Locations:All regions
Covered procurement:No
Multi agency use:No
Related opportunities:None

Project goals

Refer to RFP Part A, Part B, Part C & Requirements of this Opportunity for the project goals.

Scope

Refer to RFP Part A, Part B, Part C & Requirements of this Opportunity for the scope of goods and services required.

Related files

No files attached

Additional details/instructions

Refer to RFP Part A, Part B, Part C and Opportunity Requirements for further details.

If you have any questions or concerns about this tender, kindly use the platform's Q&A tool, or send an email to procurement@ipart.nsw.gov.au with IPART-EO-202501 in the subject line (i.e. IPART-EO-202501 - Tender Enquiry).

Please submit all questions and clarifications by 3pm AEDT 4 December 2024.

Requirements

Mandatory requirements

A. Scheme membership (SCM0020) *

Information and technology

This procurement category has a mandated scheme.

This category has a mandated scheme, to be awarded this contract you may need to be a member of the ICT Services Scheme SCM0020.

Are you a member of SCM0020?

Response type

Radio button (Yes/No)

Opportunity requirements

1. RFP Part A - Terms and Conditions and Statement of Requirements

The Statement of Requirements required as part of this opportunity is outlined in the attached documents. Refer and review the attached Terms and Conditions relevant to this procurement. By checking the "agree" box for this requirement the Respondent acknowledges to submit a conforming Response to the required details of the opportunity.

Response type

Checkbox (Agree)

Related documents

RFP Part A - Terms & Conditions and Statement of Requirements.pdf (341 KB)

 2.RFP Part B - Returnable Schedules

The Respondent is required to read and respond using the attached Returnable Schedules document. Please convert all Word Documents submissions and additional supporting documentation to PDF format. Please upload the Pricing Schedule in Excel format.

Response type

File upload (Multiple)

Related documents

RFP Part B - Returnable Schedules.docx (401 KB)

RFP Part B – Schedule 3 – Pricing Schedule.xlsx (67 KB)

3. RFP Part C - Agreement

The draft contracting framework is attached for the Respondent's reference. By checking the "agree" box for this requirement the Respondent acknowledges that they have reviewed this contracting framework for execution if they are successful in the opportunity.

Response type

Checkbox (Agree)

Related documents

RFP Part C - the Agreement (draft).pdf (577 KB)

4. Addendum 01 to IPART-EO-202501

Please review attached Addendum to IPART-EO-202501

If bidding on this RFP, the respondent must provide an acknowledgment of reviewing this addendum by checking the "agree" box for this requirement.

If respondents have already submitted a response, they are still required to review and acknowledge this Addendum to ensure they meet all criteria requirements.

Response type

Checkbox (Agree)

Related documents

  • IPART-EO-202501 Content Manager - Addendum 01.pdf (92 KB)
  • Attachment A – Service Desk Calls.xlsx (24 KB)

Evaluation

Weighting

The evaluation weighting is an estimate and is subject to change.

Price 40%

Non price 60%

Terms and conditions

Global terms and conditions

buy NSW Tenders Terms and Conditions (210 KB)

Notices

No notices have been posted for this opportunity.

Amendments

09 Dec 2024 10:05 AM

Release of Addendum 01 to IPART-EO-202501. Respondents kindly review instructions and refer to the file under the Requirements section.

For general enquiries and help

email: buy.nsw@customerservice.nsw.gov.au

phone: 1800 679 289


Location

New South Wales   :   Central West   :   Far North Coast   :   Far West   :   Hunter   :   Illawarra   :   Mid North Coast   :   Murray   :   New England   :   Orana   :   Riverina   :   Southern Highlands   :   Sydney  

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