Closed

ICT Strategy for the Inspector-General of Water Compliance

Tender ID: 574950


Tender Details

Tender #:
PCS-01280  
Status:
Closed
Publish Date:
11 December 2024
Closing Date:
23 December 2024

Tender Description

This Tender is invited by the Issuer.

Requirements

To effectively deliver the services and functions of the Inspector-General of Water Compliance (IGWC), an ICT Strategy needs to be developed. IGWC does not currently have the capacity to undertake this work and seeks external assistance.

The IGWC operates within the ICT environment of the Department of Climate Change, Energy, the Environment and Water, and the strategy seeks to identify opportunities for cost-saving and re-use, while maintaining necessary data access controls.

IGWC requires a thorough analysis of its systems and related business processes in the digital space, to identify where system changes or investment will have long term community or business value and return to government to support the successfully delivery of functions of the IGWC.

DCCEEW is seeking the provision of consultancy services for the development of an ICT Strategy and Investment Roadmap to:

• Assess current state IGWC systems and processes and their outputs/deliverables.

• Identify and analyse areas where cost-saving and re-use are possible

• Identify and analyse areas where system changes or investment would have long term community or business value and return to government.

• Determine investment impacts, including return on investment and business benefits.

• Recommend a future state for systems and processes for the IGWC.

• Develop an Investment Roadmap and accompanying strategy.

The above outcomes are required to enable the IGWC to determine their priorities with respect to digital and ICT investments.

The expected deliverables resulting from this engagement are:

a. Current State Analysis Report including:

           Detailed documentation of existing data flows and systems

           User research findings and pain points

           Process maps and data flow diagrams

           Gap analysis against best practice

           Security and privacy considerations

b. Data Requirements Documentation comprising:

         Comprehensive business requirements

         Data dictionary and metadata framework

         Data quality standards and governance requirements

         Reporting and analytics needs

         Security classification and access requirements

Design/Alpha Phase Deliverables:

c. Future State Design including:

            A project management solution recommendation and costing

            High-level solution architecture

            Data management framework

            Integration requirements

            Security architecture

           Conceptual data models

d. Implementation Planning including:

           Detailed recommendations

           Proposed implementation approach

           Risk assessment

           High-level cost estimates

e. Prototypes and Proof of Concepts:

           Interactive wireframes or mockups

           User journey maps

           Process designs

           Validation of key concepts



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