Closed
Complaint Management System replacement to Dynamics 365 Customer Service
Tender ID: 577797
Tender Details
Organisation:
Tender #:
130125A
Status:
Closed
Publish Date:
3 February 2025
Closing Date:
17 March 2025
Tender Description
The buyer seeks a qualified partner to replace its current complaints management system (CMS), HCL Notes (previously named Lotus Notes), with Microsoft Dynamics Customer Service. The selected partner must have demonstrated experience in similar system transitions or extensive expertise in implementing Microsoft Dynamics for complaints management.
Location
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