CFA is a statutory authority in the State of Victoria. We have just over 50,000 volunteers in over 1200 brigades across the state. CFA is committed to fostering an environment that is free from discrimination, harassment, bullying or violence and where all CFA Members, Officers and contractors are treated with dignity and respect. Creating the right environment to make CFA a safe place to work includes setting expectations around acceptable and lawful behaviours.

CFA acknowledges that circumstances can arise where a CFA member or labour hire contractors or member of the public/community, may wish to raise a concern, or make a more formal complaint about the conduct of CFA members or labour hire contractors. CFA is committed to facilitating the proper resolution of such complaints in an appropriate, transparent, efficient, fair and effective manner.

In addition, due to the nature of its work, CFA is required to implement the Child Safe Standards and is subject to regulatory oversight by the Commission for Children and Young People. Each year, multiple child safety incidents and concerns are raised with CFA. These may come from volunteers (including children aged 11 to 17), employees, contractors, or members of the public.

The complexity of these matters and in some instances the extreme sensitivity of the situation, coupled with the critical obligation to handle these matters as sensitively and efficiently as possible requires the services of an independent organisation that specialises in the workplace investigations of matters, incidents, and allegations. CFA are looking for a panel of providers who can support us to manage a range of matters that are related to workplace investigations, workplace mediations and professional resolution services.

Online Briefing

A briefing session will be held on 4 March 2025 10:00 am.

Notes: You will be required to pre-register your attendance prior to the briefing (online via Tenders VIC briefing section within the published tender). A joining link will be sent out to all registered suppliers.

Registration closes on 20 February 2025 04:00 pm