Salesforce Backup, Restore and Archiving Platform for SNSW

Project goals

Engage a supplier to provide Salesforce backup, restore & archiving Platform for DCS

Scope

Please see documents

Related files

• Part A_Request for Tender_Conditions.pdf (530 KB)
• Part B_Request for Tender_Returnable Schedules.docx (114 KB)
• RFT Part B - Attachment B -Tenderer Response.xlsx (40 KB)
• RFT Part B - Attachment C - Pricing Template.xlsx (51 KB)
• RFT Part B - Attachment A - Statement of Work Template - Backup Solution for Salesforce.pdf (453 KB)
• RFT Part C- ICT-Purchasing-Framework-ICTA-agreement.pdf (2474 KB)

Requirements

Mandatory requirements

A. Scheme membership (SCM0020) *

Information and technology

This procurement category has a mandated scheme.

This category has a mandated scheme, to be awarded this contract you may need to be a member of the ICT Services Scheme SCM0020.

Are you a member of SCM0020?

Response type

Radio button (Yes/No)

Opportunity requirements

1. RFT Part B - Attachment A - Statement of Work Template - Backup Solution for Salesforce

I. Automated Backup: Seamlessly backs up all Salesforce objects, including metadata and attachments, at scheduled intervals to minimize data loss.

II. Flexible Restore: Provides point-in-time recovery and selective restoration options to quickly recover lost or corrupted data.

III. Efficient Archiving: Facilitates data archiving while allowing categorization and tagging for easy retrieval, ensuring compliance with retention policies.

IV. Multi-Org Support: Supports multiple Salesforce orgs and products, offering a unified data management solution.

V. Security and Compliance: Ensures data encryption and compliance with regulations like GDPR and HIPAA, while maintaining audit trails.

VI. User Training and Support: Offers training programs and ongoing support to help organizations maximize platform capabilities.

VII. Monitoring and Alerts: Includes real-time alerts for backup status, ensuring organizations stay informed about their data management processes.

Response type

Free text

Related documents

RFT Part B - Attachment A - Statement of Work Template - Backup Solution for Salesforce.pdf (453 KB)

Evaluation

Weighting

The evaluation weighting is an estimate and is subject to change.

Price 30%

Non price 70%

Terms and conditions

Global terms and conditions

buy NSW Tenders Terms and Conditions (210 KB)

Notices

No notices have been posted for this opportunity.

Amendments

No amendments have been made to this opportunity

For general enquiries and help

buy.nsw@customerservice.nsw.gov.au

1800 679 289