Closed

Common Operating Picture Sustainment

Tender ID: 580459

Tender Details

Organisation:
Department of Climate Change, Energy, the Environment and Water
Tender #:
PCS-01780  
Status:
Closed
Publish Date:
7 March 2025
Closing Date:
14 March 2025

Tender Description

This Tender is invited by the Issuer.

The Australian Antarctic Division (AAD) has identified the requirement to sustain their Common Operating Picture (COP) system.

This includes the following Information and Communication Technology (ICT) components:

1. The Common Operation Picture system - a unified and real-time representation of relevant information, data, and situational awareness shared among different stakeholders or decision-makers involved in a specific operation or activity. It provides a comprehensive and up-to-date view of the operational environment, allowing all participants to have a common understanding of situations.

2. Team Awareness Kit Servers - a geospatial software application that provides real-time situational awareness, navigation, data sharing, geofencing, and communication for expeditioners. It offers vital inputs to the Common Operating Picture (COP).

3. Mobile Device Management Servers - these provide the back end for operational control of the variety of communications systems utilised by expeditioners.

These ICT components are crucial for ensuring effective communication, coordination, and operational success within the division. Their integration ensures more effective and coordinated missions, enabling all stakeholders to have a unified understanding of the operational environment and respond promptly to any developments. Appropriate maintenance and support of these components are critical for sustaining the COP system’s functionality and reliability.

Overview of Sustainment / Maintenance Requirements 

COP SystemTAK ServersMDM Servers
  • Server health monitoring

  • Server health monitoring

  • Device Compliance Monitoring

  • Server and application status

  • Service status

  • Update and patch management
  • Security compliance

  • Security compliance

  • Security compliance

  • Data management

  • Data integrity and backup

  • Data backup and recovery

  • Performance and load testing

  • TAK Application Health

  • Approved application management
  • Configuration management

  • Performance Metrics

  • Usage and Performance Monitoring
  • Software updates

  • User Activity and Support

  • Reporting

  • Incident review

  • Configuration Management


  • Compliance and documentation

  • Compliance and Reporting



In addition to the Maintenance requirements, it is anticipated that Project Management will be required for reporting and communication, to maintain project perspectives and to advise on alignment to operational needs. As the system matures some level of Change Management is anticipated as part of the support provision. At this stage direct Expeditioner Training is out of scope and if required will be subject to further procurement activity.

It is anticipated that travel (to Kingston,Tasmania and potentially further afield) will be required to fulfill the support requirements. Travel will be coordinated with AAD Kingston and reimbursed. Australian Public Service Non-SES travel rates will apply.

Location

Tasmania  

Category

Information & Communication Technology   :   Consultancy & Project Management   :   IT Services  
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