The delivered meals service provides a nutritious, appetising and culturally appropriate main meal to eligible people who are assessed as being nutritionally at risk. The provision of meals is designed to support people’s desire to remain living independently at home. Delivered meals are one option for people who are assessed as nutritionally at risk or who have decreased capacity to prepare their own meals.

In this contract, Council will maintain responsibility for managing the delivered meals service (meals on wheels, MOW) in compliance with its Funding and Service Agreements.

The contractor is fully responsible for:

1. the production of meals for MOW, including all labour, materials and equipment (unless otherwise provided for in the tender document)
2. ensuring food safety regulations (including appropriate food temperatures) are met from meal production, throughout the delivery of the meal to arrival at the client’s home
3. the management of the MOW service, including liaison with funding bodies, promotion and development of HACCPYP/CHSP policy, management of volunteers, the client assessment and review function will be the responsibility of Council.