Closed

Delivery of an accessibility assessment of industry.gov.au

Tender ID: 581661


Tender Details

Tender #:
PCS-01889  
Status:
Closed
Publish Date:
22 March 2025
Closing Date:
28 March 2025

Tender Description

This Tender is invited by the Issuer.

Requirements

Audit and assess industry.gov.au against WCAG 2.2 Level A and AA criteria.

Provide a recommendation report for the website.

Following audit and assessment activities, the recommendation report needs to include:

  • Evaluation and identification of the level of conformance against WCAG 2.2 Level A and AA for content and functionality
  • Fails clearly aligned against WCAG 2.2 A and AA criteria
  • In depth analysis of any issues present, and recommendations on how to resolve them, including suggested code where appropriate
  • Suggestions on how to improve the overall experience for users with assistive needs
  • Suggestions on how to achieve AAA where it would be easy to implement
  • A summary of audit and assessment activities undertaken

Once the issues raised in the initial and secondary audit reports have been addressed by DISR, a final Statement of Accessibility (certificate of conformance), for industry.gov.au, is required to endorse achievement of the minimum WCAG 2.2 AA rating.

DISR requires a series of milestones to be set against each activity, with estimated delivery durations, to ensure the indicated timeframes will be met.

A desirable inclusion is information on how the vendor will undertake the audits. Information on any automated testing using specific software tools as well as non-automated (human users) should also be outlined to understand that the audits have a robust evidence base.

Key deliverables

The following are considered to be the key deliverables for the accessibility service:

1. Kick-off, plan and closure retrospective meetings

a. Kick-off meeting, initial project discussion, team resources, reporting line, approval process, and access to digital products and tools

b. Work plan discussion

c. Closure meeting and lessons learnt retrospective on the accessibility audit, ways of working and remediation implementation process.

2. Accessibility evaluation

a. Initial accessibility audit report and presentation – once an accessibility audit is conducted against the latest WCAG 2.2 AA guidelines, a report will need to be developed highlighting the initial results of the digital product audit, testing methods and tools, and steps/methods for remediation.

Prioritise accessibility bugs

  • Priority 1 accessibility bugs

These bugs: Stop users from accessing content and are a blocker to release.

  • Priority 2 accessibility bugs


These bugs: make it more difficult to access content and should be fixed before release. The product owner needs to decide if this is done before or after release.

  • Priority 3 accessibility bugs

These bugs: are a minor accessibility issue.

e. – Following the delivery of the initial accessibility audit report, DISR will apply fixes to rectify issues discovered in the initial audit. The secondary report will evaluate and audit these fixes, highlighting any remaining accessibility bugs and actionable steps/methods for remediation against the latest WCAG 2.2 version, level AA.

3. Ad-hoc guidance sessions to discuss the report, how to use the report, demonstration and detailed discussion on each finding and technical fix with our multi-disciplinary team and business owners. Guidance should also Includie, ad-hoc communications with the team on advice, recommendations, designs and code solutions for the duration of the contract and/or up to 30 days after the contract end date.

a. Communications and discussions - email/document and/or meeting sessions responding to specific requests for guidance or advice on issues, recommendations, designs and code solutions

4. Final statement of conformance level

Once issues from the secondary audit report have been addressed by the department, a re-assessment against WCAG 2.2 AA requirements needs to be conducted. A final statement of accessibility (Certificate of conformance) is to be provided, which describes the outcome of the confirmation evaluation, identifying where it fully or partially conforms with the latest WCAG requirements



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